Return Policy

Within 28 days of receipt of your shipment, you may return or exchange any of the following items, for any reason, for a full refund:

  • any book in its original condition
  • any unopened media (CD, DVD, cassette tape, or VHS tape)
  • any other item in new condition with original packaging and accessories

Please note that we can process returns and refunds only for items purchased from radshop.co.za.

We cannot exchange items that are defective or damaged. Items that are returned more than 28 days after delivery, are in unsellable condition, or are missing parts, will be charged a re-stocking fee at our discretion.

We will notify you via e-mail of your refund once we have received and processed the returned item.
You can expect a refund in the same form of payment originally used for purchase within 7 to 14 business days of our receiving your return.
Please note that we can refund shipping costs only if the return is a result of our error.
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